Returns & exchanges policy

BABUU SHOP strives to ensure your complete satisfaction with every purchase. If, for any reason, you are not pleased with a product's quality, size, or if it doesn't meet your expectations, we offer a hassle-free returns and exchanges process. Here's our comprehensive Returns & Exchanges policy to ensure your convenience and peace of mind:

7-day Easy Return & Exchanges Guarantee

  • Products can be easily returned if dissatisfied with the quality, size, or overall satisfaction.
  • Customers must notify us within 24 hours of receiving the product.
  • Refund process initiated upon receiving the returned product.

Conditions for Returns & Exchanges

Products can be returned under the following conditions:

  • The product has defects.
  • The product is physically damaged.
  • The product does not meet your expectations.
  • The product differs from the description on our website.
  • Any issues with the product's fit or sizing.

Return Process

To initiate a return, follow these steps:

  • During Delivery: If you're unsatisfied with the product upon delivery, you can return it immediately.
  • Post-Delivery: If the product doesn't meet your expectations after delivery, inform us within 24 hours.

Easy Return Instructions

Returning a product at BABUU SHOP is simple and hassle-free. Just follow these steps:

  • Email or Call us or use Facebook Messenger with your order ID details and the reason for return within 24 hours of receiving the product.
  • Once we receive your return request, we will confirm and guide you through the return process.
  • Please ensure the product's condition, tags, labels, packaging, and invoice are intact before initiating the return.

Items Not Eligible for Return

  • The product must be unused.
  • Products that have been washed or worn.
  • Products sold in sets, which cannot be returned separately.
  • Products not in their original condition or packaging.

Please ensure that the product is packed and delivered safely, as BABUU SHOP will not be responsible for any damage during return transit.

At BABUU SHOP, we're committed to ensuring your satisfaction with every purchase. Your happiness is our priority.